Product Description

The AudioCodes Mediant 500 (M500) 1 E1 is a compact enterprise-grade VoIP Media Gateway and Enterprise Session Border Controller (E-SBC) designed for small enterprises, branch offices, SIP trunking deployments, unified communications environments, and IP contact centers. It enables organizations to connect legacy TDM-based PBX systems with modern IP networks, SIP trunks, IP-PBX platforms, and PSTN services. AudioCodes

This configuration provides a single E1/T1 digital interface, with the E1 interface supporting up to 30 voice channels. This makes the M500 particularly useful for organizations migrating from traditional ISDN PRI/E1 infrastructure to SIP-based communications while continuing to use existing telephony equipment. AudioCodes

The Mediant 500 also provides four Gigabit Ethernet interfaces, which can operate individually or in redundant configurations. Its enterprise SBC functionality provides SIP normalization, intelligent call routing, interoperability, media handling, security, and voice-quality management. Security capabilities include protection against denial-of-service attacks, fraud, eavesdropping, and other threats to enterprise voice infrastructure. AudioCodes

The platform supports a wide range of ISDN PRI and CAS protocols, making it suitable for integration with existing PBXs and telecom networks. Management options include a browser-based graphical interface, CLI, SNMP, configuration files, REST API, and AudioCodes management solutions. AudioCodes

This product configuration includes 1-year support, providing support coverage for the supplied AudioCodes solution. The exact services included—such as software upgrades, technical assistance, replacement coverage, and support response level—depend on the specific AudioCodes support/SKU purchased, so these should be stated according to the quotation or support contract.

Key Features

• AudioCodes Mediant 500 Media Gateway / E-SBC
• Single E1/T1 digital interface
• Up to 30 voice channels through E1
• SIP-to-SIP and TDM-to-SIP connectivity
• Enterprise Session Border Controller functionality
• Up to 250 SBC sessions
• Up to 1,500 registered users
• 4 × Gigabit Ethernet interfaces
• ISDN PRI protocol support
• CAS protocol support
• SIP normalization and routing
• SIP trunking support
• IP-PBX and PSTN connectivity
• Secure RTP/SRTP media handling
• IPv4 and IPv6 support
• DoS/DDoS protection
• Call routing and load balancing
• Voice quality monitoring
• High-availability support
• Browser GUI, CLI, SNMP and REST API management
• Desktop or 19-inch rack installation
• Suitable for branch offices and small enterprises
• 1-Year Support included

Mediant 500 pricing and configuration in India

Contact Optima Technologies for current pricing, availability and deployment requirements. Compare our AudioCodes digital E1/T1 gateways and review the official Mediant 500 specifications. Published maximum capacities are platform limits, not a guarantee of the licenses included in this offer.

Mediant 500 buyer FAQs

Is the Mediant 500 the same as the 500L?

No. These are different models with different interfaces and capacities. Confirm the Mediant 500 appliance SKU on your quotation.

Are all SBC sessions included?

Do not assume that maximum platform capacity is licensed. Confirm the supplied session licenses, enabled features, firmware and E1 configuration before purchase.

What does one year of support cover?

This listing advertises one year of support. Confirm the support provider, start date, response level, software entitlements and replacement terms in the written quotation.

Will it work with my PBX and provider?

Compatibility depends on digital signaling, SIP settings, firmware and licensing. Confirm your PBX, telecom provider and call-routing requirements before ordering.