- Please read these conditions carefully before using the optimatechnologies.in website. By using the optimatechnologies.in website, you signify your agreement to be bound by these conditions.
Optima technology provides a complete office communications and IT solutions dedicated to designing, integration and customizing advanced communication technologies and IT infrastructure. Optima technology doesn’t act as an agent of any third party in the process of providing the above-mentioned technology platform services.
- Optima Technology acts as a facilitator connecting intending customers by offering a sale of telecommunication products. Accordingly, the contract of sale of services on the Website is strictly a bipartite contract between the User and Optima technologies.
- your account – If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Should you wish to order products for business purposes, please create a business account on optimatechnologies. We reserve the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.
- Privacy – Please review our Privacy Notice, which also governs your visit to optimatechnologies.in, to understand our practices. The personal information / data provided to us by you during the course of usage of Amazon.in will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
- E-Platform – You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and optima technologies.
- The product availability, services, product price, logistic schedule, courier type, product availability and any other details pertaining to product service are provided by the company and other reseller has no control over such information.
- Access to Optima Technologies – We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
- Registration – Optima Technologies reserves the right to close an account if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts, or disrupts any of our services in any way.
- Terms of sale – By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times mentioned on the website are only to be used as fair indicators for the delivery times and under no circumstances to be considered as a promise of delivery times. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays, on availability of the product due to logistic delays or force majeure for which Optima technologies will not be responsible. Under the circumstances where the product is not dispatched Optima Technologies holds the right to refund the customer the amount (if paid by the customer in advance) or cancel the order. Depending upon various circumstances the refund can take up to 6-30 days. Optima Technologies holds the right to cancel any order without any prior intimation. There can be a variation in the picture shown in the website for the purpose of making a sale and the actual product that is delivered. By choosing to make a purchase you agree that it would be in our jurisdiction to refund the purchase amount if and when such a variation happens.
In order to contract with Optima technologies, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Optima retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
- Pricing and Availability – Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. You can only cancel the order before it has shipped. Any cancellation after the product has been shipped from our site will not be applicable for refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
Optima reserves the right to change the price of any product without prior notice. The change in price of products will only be applicable on the orders that have been placed after the time of price revision, the value of orders placed prior to the price change won’t be affected.
- Payment – Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.
- Discount codes – Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.
The conditions of use relating to any discount code will be specified at the time of issue.
- Delivery – We deliver all across India. Products are generally dispatched in 3-21 days depending upon the product you have ordered. If cash on delivery is available in your area, then we charge Rs 150 for this service. You can SAVE Rs 150 if you pay by Credit/Debit Card or net banking.
- Exchange policy – We donot have Money refund policy. We allow you to exchange the product you ordered for a different product. You can change the product module with other brand if the product feature doesn’t meet the requirement.
Note on second exchange: To get you the best of the products at affordable prices we need make sure that we do not have high margins built in to our products for this reason we need to charge you Rs.300 for the second exchange. First exchange is free.
- Exchange has to be initiated within 15 days after receiving the order
- Log into My Account with using username and password
- Click on my orders, click the replace
- All goods will be inspected when they are received in our warehouse
- The goods are your responsibility until they reach our warehouse, so make sure its packed up properly on the original packet delivered to you and can’t get damaged on the way!
- In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you
- We’ll send your replacement to the original delivery address. To check or update your address details, log into My Account and click ‘My addresses’ and update (remember to click ‘Save’ when you’re done).
- Exchange will be assigned to our respective teams once you initiate it and all the updates will come directly to your inbox. Raising a new query for the same exchange might delay the process
- Price may change depending upon the product module and brand.